Miguel Viera Hernandez

WORK EXPERIENCE

Information Security Engineer Intern - Ultium Cells, Spring Hill, TN                                                                                         

(Mar 2024 - Dec 2024)

• Monitored, configured, and maintained security tools such as: Email Filtering, Endpoint Detection and Response, Firewall, Remote Access, Web Filtering, IDR/SIEM, Network Access Control, Threat Intelligence, Vulnerability Management, and MFA.

• Assisted with handling and response of information security incidents.

• Identified and evaluated business site risks/vulnerabilities and prepared information security actions.

• Regularly audited and improved the status and practices of business site information security.

• Assisted with regular management of internal Information Security Polices, Standards, and Procedures.

• Conducted employee cybersecurity awareness training and phishing campaigns.

• Supported Information Security department with research and other administrative tasks.

Data Analyst Intern - Energybox, Nashville, TN 

(Feb 2023 - Jun 2023)

• Supported Data Analytics team members in creating analyses to drive value for our customers.

• Collaborated with the Customer Success team to understand customer objectives and enable verification of value through analytics reports.

• Collaborated with Sales to project the value of the Energybox solution for customers using system data.

Eligibility Specialist - Catholic Charities of Tennessee, Nashville, TN                                                                                          

(Sep 2021 - Jan 2023)

• Determined initial and/or continued eligibility of clients for Refugee Cash and Medical Assistance.

• This work involved completion of forms and reports, electronic submissions, and documentation of services. 

• Maintained accurate client records and documentation in Salesforce.

IT Support Specialist Intern - Sucursal Cimex S.A., Pinar del Rio, Cuba                                                                                      

(Sep 2017 - Dec 2017)

• Responded to user inquiries and provided technical support via phone, email, and in-person.

• Troubleshooted and resolved hardware, software, and network issues in a timely manner.

• Installed, configured, and maintained computer systems, printers, and peripherals.

• Assisted with the deployment of new hardware and software, including training users on system usage.

EDUCATION

Bachelor of Science in Information Technology - Cybersecurity Concentration                                                                                        

Middle Georgia State University, Macon, GA

(Aug 2022 - Dec 2024)

• GPA: 3.96, summa cum laude

• Member of Alpha Iota Mu Honor Society

• Coursework: Application Development, Web Development, Database Principles, Information Security, System Analysis and Design, Software Security, Network Security, Windows/Linux Systems Administration, Forensics/Data Recovery, Ethical Hacking, Network Forensics & Incident Response Planning.

Bachelor of Science in Mechanical Engineering                                                                                                                         

University of Pinar del Rio, Pinar del Rio, Cuba      

(Sep 2014 - Feb 2018)                                                                                                                         

• Completed 90 credits towards a BS in Mechanical Engineering.

SKILLS

• Programming languages: C#, Python, JavaScript, SQL. 

• Cybersecurity tools: Kali Linux, Wireshark, Nmap, Metasploit, Snort, Nikto, Tcpdump, Nexpose, Splunk, Autopsy, FTK, Forcepoint, Nessus, Microsoft Defender, SolarWinds, Acronis, Burp Suite.

• Other tools: Jira, ServiceNow, JAMF.

• Operating Systems: Linux, Windows, macOS.

• Networking: VPN, DNS, DHCP, TCP/IP.

• Technical: Solution design, project management, software testing, software security.